Fit for the future...
Is your system starting to look its age? We can recondition or replace components in your equipment, replace the drive technology and all the moving parts, extend your storage space or replace the load handling equipment. You benefit from the improved performance and higher level of availability of your system, which enables you to quickly recoup your investment.
- Expert knowledge: we have been reconditioning both our own systems and third-party systems for many years and we know many systems and components down to the last detail.
- Everything from a single source: from consultation at your premises or ours, to design, production and final assembly, to replacement parts, maintenance and service.
- Perfect time management: precise project planning, greatest reliability – we also perform reconditioning work during operation.
Comprehensive After Sales Support
To ensure satisfaction at all times, our customer service team provides comprehensive after sales support.
With years of experience maintaining and servicing automated materials handling systems for some of the world’s leading organisations, we can confidently claim that MSA's after sales support is totally focused and second to none.
A concise Operating & Maintenance Manual is provided on completion of every project, to assist operators and maintenance personnel in the day-to-day use and care of the system.
A 12 month warranty is offered as standard
A 12 month warranty is offered as standard on all systems and equipment supplied. Extended warranty agreements are available on request.
MSA’s priority is to resolve issues as quickly as possible when a request for assistance or parts is received. Response is immediate, and with the ability to call on a wealth of experienced engineers and a vast stock of standard component parts, we are able to provide a first class after sales service.
A variety of maintenance contracts and operator and maintenance training programmes, and a 24/7 telephone hotline and call-out facility, are also available.
The accessibility and availability of our after sales department to provide assistance, guidance and advice embodies our aim to develop a close and continuing relationship with customers through constant communication.
Contact us today...
For more information on our products and services contact us today on: